Professional salespeople no longer ask a prospect about their business - they already know. Dr. Eli Jones joins Jim Blasingame to discuss the phases of the 21st century sales process, including the increased emphasis on being a vendor instead of a partner.

Customers are looking for a trusted business advisor, not just another salesperson. Dr. Eli Jones joins Jim Blasingame to discuss why customers are more inclined to do business with companies and people they think they can trust.