When are you going to get your video strategy going? Jeff Zbar joins Jim Blasingame to talk about the power of video to deliver the humanity of your business to customers, and why it's not as hard as you think.

What did we learn last year that can inform our decisions this year? Jeff Zbar joins Jim Blasingame to talk about why real performance numbers from last year can help as we make decisions for the New Year, especially with customers.

Do you make New Year Resolutions? Jeff Zbar joins Jim Blasingame to say instead of making New Year resolutions, we should be seeking excellence every day of the year and always improving.

Are you ready for mobile in the cloud? Jeff Zbar joins Jim Blasingame to reveal what your future will be like as mobile and cloud computing continue to converge into the platforms that will dominate our future.

Jeff Zbar joins Jim Blasingame to discuss how to prepare for when a customer leaves your small business, plus how to prepare to fill the void left by a departing customer.

Jeff Zbar joins Jim Blasingame to explain that expressing your thankfulness for your customers isn't just important during the holiday season, it's important every day.

Are you too impatient to be successful with social media? Jeff Zbar joins Jim Blasingame to reveal the kind of patient and deliberate attitude required when establishing and executing a social media strategy.

How will Wall Street change Twitter? Jeff Zbar joins Jim Blasingame to talk about Twitter's public offering and how the influence of Wall Street will impact how it serves users.

Are customers using social media to communicate with you? Jeff Zbar joins Jim Blasingame to talk about when to use social media to communicate with customers and employees.

Every business and professional has to continually reinvent. Jeff Zbar joins Jim Blasingame to talk about how the pace of the marketplace is causing everyone, individuals and organizations, to continually reinvent themselves.