Small business is not just tips and best practices, according to Jim Blasingame. There are intangible elements that are part of the philosophy of small business that entrepreneurs should also study and contemplate.

What's the difference between customer service and customer care? Jim Blasingame makes the distinction between these two terms, why it's important to know the difference and explains how to train your employees how to practice both.

Is having face-to-face meetings becoming a lost art? Have older professionals forgotten something the younger folks have never mastered? Jim Blasingame poses this question and then offers a number of tips on how to initiate, plan and conduct a successful meeting.

How is starting a business different today from the last recession? Jim Blasingame offers some insight into some of the issues that start-ups are facing these days, including where to look for opportunity, finding capital and the need for being patient and deliberate in your expectations.

Since 1998, Jim Blasingame has been predicting that the 21st is the century of the entrepreneur and he talks about some of the reasons for this position, including technology, market shifts, social media, and of course, the pathological optimism of small business owners.

What is at stake if the government takes over our health care system? Jim Blasingame talks about the absurdity of politicians taking only a few months to pass a law that would ultimately give government control over our health care industry, which is one sixth of the U.S. economy.

Saying "thank you" is one of the small business keys to success. Jim Blasingame talks about one of the priceless and price less things you can do to encourage our precious customers to come back again.

"No problem" is a problem for small businesses, according to Jim Blasingame, who reveals what he says is an insidious mistake small business are making as they serve customers. You won't get these insights from anybody but Jim.

On the 8th anniversary of the attack, Jim Blasingame reflects on the day Americans should never forget, beginning with his poem "I just keep shaking my head," and other thoughts.

Reflecting on the 8th anniversary of 9-11, Jim Blasingame reveals what he calls ten things he believes to be true about the war on terrorism.