Exceptional customer service does NOT happen without training
Dave Anderson joins Jim Blasingame to remind you that employees today don’t give good service on their own – they have to be trained to make excellent service their default level.
Category:
Customer Care, Training, e-Learning
More interviews with Dave Anderson »See all
Dave Anderson joins Jim Blasingame to reveal the power of diligence as a critical trait in achieving better – more – more often.
Dave Anderson joins Jim Blasingame to reveal how being rigorous and expending effort are critical traits that are essential to create and sustain performance.
Dave Anderson joins Jim Blasingame to reveal the performance traits that create results, including having a killer instinct first, and executing that with an intentional mindset.
Dave Anderson joins Jim Blasingame to discuss the progress that’s been made in Middle East peace in the past four years, and why that momentum will likely be hindered by a Harris/Biden administration.
Dave Anderson joins Jim Blasingame to reveal the power of thought-leadership during this pandemic as a form of customer care, plus why asking questions, instead of telling, is the best way to help others.
