Harley Manning

Putting customers at the center of your business

Are you putting customers at the center of your business? Harley Manning joins Jim Blasingame to report on research that shows companies that maximize the customer experience are the ones that have the greatest competitive advantage and success,

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Turning customer experience into profits. Harley Manning joins Jim Blasingame to reveal some of the components of great customer experience and how that converts into trust, repeat business and profitability.