John Patterson

Are you tracking your customer’s journey with you?

John Patterson joins Jim Blasingame to reveal how your customers are on a journey, from when they first learn about you, through shopping, buying and after they leave.

More interviews with John Patterson »See all

John Patterson joins Jim Blasingame to reveal the steps you have to take in hiring and training to guarantee delivery of an excellent customer experience.
John Patterson joins Jim Blasingame to talk about why every small business should be providing a guaranteed warranty of excellent customer experience for life.
John Patterson joins Jim Blasingame to talk about why establishing a high level of trust with customers is not just the right thing to do, it’s a profit generating best practice.
John Patterson joins Jim Blasingame to reveal why even customers who use lots of technology still want you to deliver classic low-tech love.
John Patterson joins Jim Blasingame to talk about why establishing a high level of trust with customers is not just the right thing to do, it’s a profit generating best practice.