John Stanton

The Age of the Customer® Part 7: The Age of the Customer® has begun

Featuring John Stanton - December 30, 2009

The Age of the Customer™ has begun. John Stanton joins Jim Blasingame to talk about all of the reasons why the customer is now in complete control over the relationship with you, and how the way you used to serve customers will not get the job done today.

Category: Futuring, Demographics, Generations, The Age of the Customer®

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John Stanton joins Jim Blasingame to reveal some of the fundamentals that Gen Y and Gen Z can learn from Baby Boomers, including financial, customer, and operational best practices.
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