Ask yourself this question: Is your company customer-centered?
Ken Tencer joins Jim Blasingame to reveal that whatever your company should be doing tomorrow, or next year is 100% knowable, and is in the heads of your customers, but you have to go get it.
Category:
Customer Care, The Age of the Customer®
More interviews with Ken Tencer »See all
Ken Tencer joins Jim Blasingame to offer a pre-act way of thinking about the implications of the post-pandemic marketplace, with elements like both virtual and face-to-face customer interaction.
Ken Tencer joins Jim Blasingame to suggest an approach to studying macro-trends in forecasting where the marketplace and customer expectations will dictate your post-pandemic growth.
Ken Tencer joins Jim Blasingame to reveal how macrotrends represent the future coming at your business and how to identify as many as possible, especially the ones that have the greatest implications for you.
Ken Tencer joins Jim Blasingame to reveal why every CEO has to get good at identifying the macrotrends that will shape your future, and then in turn develop a strategy that takes advantage of them.
Ken Tencer joins Jim Blasingame to reveal how macrotrends represent the future coming at your business and how to identify as many as possible, especially the ones that have the greatest implications for you.
