Use the right communication method at the right time
Let customers and the situation dictate how you communicate with them. Marsha Egan joins Jim Blasingame to talk about the various tools of communicating and how to follow the customer's lead on which one to use.
More interviews with Marsha Egan »See all
Marsha Egan joins Jim Blasingame to offer suggestions on how and when to have a constructive session with an employee where performance feedback is required.
Marsha Egan joins Jim Blasingame to reveal that the way you provide feedback to employees may be ineffective and to offer suggestions on how to improve.
Marsha Egan joins Jim Blasingame to recommend a few more holiday party practices, including watching how your Plus 1 behaves, pay attention to the dress, and don’t talk too much business.
Marsha Egan joins Jim Blasingame to recommend a few “don’ts” to remember when attending holiday parties, including, especially, watch the alcohol intake.
Marsha Egan joins Jim Blasingame to establish the power of setting deadlines and priorities when you’re making business plans, and to not fear failure.
