How complainers become the tip of your iceberg
Rob Grede joins Jim Blasingame to reveal extensive, multi-industry research that shows for every complaining customer, there are 24 who have a problem don't complain, and what that means to your small business.
Category:
Customer Care, The Age of the Customer®
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Robert Grede joins Jim Blasingame to discuss five ways to create a strong personal brand, including volunteering, being an opinion writer, networking, and having a personal website.
Robert Grede joins Jim Blasingame to discuss why staying focused on your brand should never be out of mind or strategy, whether you’re selling a product or your skills.
Robert Grede joins Jim Blasingame to discuss five ways to create a strong personal brand, including volunteering, being an opinion writer, networking, and having a personal website.
Robert Grede joins Jim Blasingame to discuss why staying focused on your brand should never be out of mind or strategy, whether you’re selling a product or your skills.
Robert Grede joins Jim Blasingame to reveal at least three key considerations for how to put together a successful merger or acquisition, and money isn’t one of them.
