What you MUST learn from a customer complaint
Rob Grede joins Jim Blasingame to reveal that you MUST determine from a customer complaint whether this is a one-off issue, or a systemic problem within your organization.
Category:
Customer Care, The Age of the Customer®
More interviews with Robert Grede »See all
Robert Grede joins Jim Blasingame to discuss five ways to create a strong personal brand, including volunteering, being an opinion writer, networking, and having a personal website.
Robert Grede joins Jim Blasingame to discuss why staying focused on your brand should never be out of mind or strategy, whether you’re selling a product or your skills.
Robert Grede joins Jim Blasingame to discuss five ways to create a strong personal brand, including volunteering, being an opinion writer, networking, and having a personal website.
Robert Grede joins Jim Blasingame to discuss why staying focused on your brand should never be out of mind or strategy, whether you’re selling a product or your skills.
Robert Grede joins Jim Blasingame to reveal at least three key considerations for how to put together a successful merger or acquisition, and money isn’t one of them.
