Small business survival through better customer relationships
Your relevance to customers today only vaguely resembles that of last year. Sam Richter joins Jim Blasingame to talk about how to make sure you're talking with customers about what they find valuable today, rather than presuming nothing has changed in the past 12 months.
More interviews with Sam Richter »See all
What online tools should you use in preparation for a sales call? Sam Richter joins Jim Blasingame to talk about some of the tools available to get up-to-the-minute information about your prospects and customers before the sales call.
Are you an accomplished Internet researcher? Sam Richter joins Jim Blasingame to reveal why every business person should become more adept at using Internet tools and resources to build better customer relationships.
Using Internet tools is a 21st century requirement for effective sales performance for business-to-business activity. Sam Richter and Jim Blasingame discuss how to blend the old fundamentals and the new tools to make sure you meet your sales goals.
The most important thing you need to sell successfully is what's in the head of your prospects and customers. Sam Richter joins Jim Blasingame to talk about how to make sure your sales calls are oriented around what's important to them, rather than what's important to you.
The most important thing you need to sell successfully is what's in the head of your prospects and customers. Sam Richter joins Jim Blasingame to talk about how to make sure your sales calls are oriented around what's important to them, rather than what's important to you.
