Taking care of the customers you have
Sarah Petty joins Jim Blasingame to remind you that keeping a customer is more profitable than finding a new one, and how to make sure customers don’t leave.
Category:
Customer Care, Management Fundamentals
More interviews with Sarah Petty »See all
Sarah Petty joins Jim Blasingame to reveal the power of staying in touch with customers in an appropriate way – more values, less selling – so they will know who to count on post-pandemic.
Sarah Petty joins Jim Blasingame to offer suggestions on how to pivot your business model to more closely fit the pandemic reality facing your customer relationships.
Sarah Petty joins Jim Blasingame to reveal the power of staying in touch with customers in an appropriate way – more values, less selling – so they will know who to count on post-pandemic.
Sarah Petty joins Jim Blasingame to offer suggestions on how to pivot your business model to more closely fit the pandemic reality facing your customer relationships.
Sarah Petty and Marley Stubblefield, a high school senior, join Jim Blasingame to talk about a growing national program to educate college seniors on entrepreneurship, including one of the participants telling her story.