The Age of The Customer®
Advice, information and training in the field of economics, business operations and business management.
THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.
THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.
THE AGE OF THE CUSTOMER® Menu
Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.
Wayne Olson joins Jim Blasingame to reveal the essence of what made Walt Disney a genius, which was his non-negotiable commitment to the customer experience.
Alan See joined Jim Blasingame reveals all the ways to approach prospects today and why the cold calling methods are not only low percentage, but actually hurts your brand.
Alan See joined Jim Blasingame to identify all the new ways we respond to prospects, especially online, and how we have to make sure they promote a relationship, not hurt our brand.
Kirk Cheyfitz joins Jim Blasingame to reveal that the implications of the Amazon/Whole Foods merger for Main Street will likely be unprecedented, likely producing considerable collateral damage.
Kirk Cheyfitz joins Jim Blasingame to reveal how the acquisition of Whole Foods by Amazon will have wider and more dramatic implications for Main Street businesses than other mergers.
Kirk Cheyfitz joins Jim Blasingame to reveal that there are some tech elements, like chatbots, that big business will use to dominate markets and industries that be challenging for small businesses.
Ed Harrington joins Jim Blasingame to reveal the reasons you must be interacting with customer, how to know if you are interacting successfully, and how to make that shift.
Rick Maurer joins Jim Blasingame to encourage you to learn what your customers and employees have to say about the values you espouse and the way you operate your business.
Jim Blasingame reveals the power of getting customers to tell you about challenges in servicing their customers and using your offerings to help them heal that pain.
Jim Blasingame to report on two online polls that show the declining regard Americans have for the mainstream media, and why the degrading of journalism is the greatest internal threat to the U.S.
