The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Dario Ambrosini
Dario Ambrosini joins Jim Blasingame to reveal what the “on-demand customer” looks like, what they’re expectations are, and how to serve them.
Shawn Murphy
Shawn Murphy joins Jim Blasingame to reveal how to check your business model to make sure it’s delivering value to your stakeholders, especially customers.
Shawn Murphy
Shawn Murphy joins Jim Blasingame to identify the four elements of value, including function, emotion, life, and social, and emphasize that only one is physical.
Brett Clay, Ph.D
Brett Clay joins Jim Blasingame to discuss how humanity has developed over the millennia regarding our ethical behavior.
Chip Bell
Chip Bell joins Jim Blasingame to explain why front line employees have to be trained to be customer scouts to bring back the perceived expectations of customers.
Chip Bell
Chip Bell joins Jim Blasingame to reveal that as much as you work on strategies and facts and figures to get customers to buy from you, they’re basing their decision on perception, not fact.
Paul  Angles
Paul Angles joins Jim Blasingame to encourage you to spend time with customers to find out what their evolving expectations are, and let them tell you what you should be doing tomorrow, or next year.
Paul  Angles
Paul Angles joins Jim Blasingame to recommend steps to help you get ready to close out the year strong, including talking with customers about how you can help them with their customers, plus getting more mobile optimized.
Dario Ambrosini
Dario Ambrosini joins Jim Blasingame to reveal what the “on-demand customer” looks like, what they’re expectations are, and how to serve them.
Gerald Celente
Gerald Celente joins Jim Blasingame to reveal that the results of the recent election in the U.S. had more to do with a grassroots revolution than with who the new president is.