Is your business model designed to deliver value?
Shawn Murphy joins Jim Blasingame to reveal how to check your business model to make sure it’s delivering value to your stakeholders, especially customers.
Category:
Customer Care, The Age of the Customer®
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Shawn Murphy joins Jim Blasingame to offer tips and best practices on how to improve the way you recognize employees for good performance, including peer-to-peer campaigns.
Shawn Murphy joins Jim Blasingame to reveal that you should make every employee take their vacation to give time for every potential discrepancy in performance can come to light, especially those who handle money and assets.
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Shawn Murphy joins Jim Blasingame to reveal two more success factors when making changes, including getting feedback and having small successes.
Shawn Murphy joins Jim Blasingame to reveal three key factors to successfully affect change, including finding your champions, building relationships and recognizing the emotional impact.