The Age of The Customer®
Advice, information and training in the field of economics, business operations and business management.
THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.
THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.
THE AGE OF THE CUSTOMER® Menu
Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.
Linnea McCord joins Jim Blasingame to reveal some of the reasons why trust, which has always been the foundation of markets, is more critical in the digital age than ever before.
Olalah Njenga joins Jim Blasingame to reveal that your customers are on an expectations journey, that you have to take with them, or risk becoming irrelevant.
Olalah Njenga joins Jim Blasingame to reveal that the “CX,” or the customer experience expectation, is what motivates customers today, more than the commodities you sell.
Pierce and Jane Howard join Jim Blasingame to reveal that values are a different set of motivators than morality, even though they may sometimes overlap.
Pierce and Jane Howard join Jim Blasingame to reveal that values are a different set of motivators than morality, even though they may sometimes overlap.
Pierce and Jane Howard join Jim Blasingame to reveal that more and more prospective customers and employees are incorporating their values into critical decisions about purchases and profession.
Pierce and Jane Howard join Jim Blasingame to reveal that more and more prospective customers and employees are incorporating their values into critical decisions about purchases and profession.
Pierce and Jane Howard join Jim Blasingame to reveal that a focus on personal values is trumping decision making elements of the past.
Pierce and Jane Howard join Jim Blasingame to reveal that a focus on personal values is trumping decision making elements of the past.
Deb Calvert joins Jim Blasingame to reveal why you should ask today’s more knowledgeable customer where they are in their research, before you start telling them what you know.
