The Age of The Customer®
Advice, information and training in the field of economics, business operations and business management.
THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.
THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.
THE AGE OF THE CUSTOMER® Menu
Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.
Deb Calvert joins Jim Blasingame to reveal the role that leadership has in selling in the 21st century, when customers are more empowered than ever before.
Arky Ciancutti joins Jim Blasingame to reveal the power of transparency and how to help it manifest in your organization, especially by encouraging ownership of assignments at all stakeholder levels.
Arky Ciancutti joins Jim Blasingame to reveal that an environment where mistrust is evident is a dysfunctional one, and that you don’t have to like someone to convey and expect the execution of trust.
Arky Ciancutti joins Jim Blasingame to reveal the reasons the modern marketplace depends more on the power of trust than ever before.
Jack Uldrich joins Jim Blasingame to reveal why your company has to stay current with industry and marketplace trends, and that the best people to help you with this are your customers.
Peter Meyer joins Jim Blasingame to tell a story about using a kind of string theory to consider professional options for the rest of your life.
Peter Meyer joins Jim Blasingame to tell a story about a conflicted manager who was approaching a business challenge, and used a kind of string theory to make all decisions and focus on what was best for the customer.
Jim Blasingame reveals the steps of an economic cycle, and why it’s important to differentiate between a recovery mode and an economic expansion.
Pam Danziger joins Jim Blasingame to talk about several specific steps you should take to get your business to “pop” with customers over and over again.
Pam Danziger joins Jim Blasingame to reveal that only making customers happy with their experience with your business will they become loyal, not your products, prices or anything else.