The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Steve DelBianco
Steve DelBianco joins Jim Blasingame to report on the history of entrenched, legacy business models resisting in non-competitive ways, new tech-driven disruptors.
Mitch Free
Mitch Free joins Jim Blasingame to reveal the power of embracing technology in order to execute virtually all strategies.
Bill Schley
Bill Schley joins Jim Blasingame to explain what positioning can do for your business strategy, especially establishing market positioning.
Mitch Free
Mitch Free joins Jim Blasingame to reveal two business strategies to incorporate into your business and market strategy, including customer expectations and other humans.
Jim Blasingame
Jim Blasingame reveals that prospects are 60% more likely to believe what strangers say online about you than believe your marketing messages.
Peter Meyer
Peter Meyer joins Jim Blasingame to reveal how using the metaphor of an iceberg flipping can help you assist employees in their ability to accept and lead change.
Peter Meyer
Peter Meyer joins Jim Blasingame to reveal that, like an iceberg, your business will eventually flip upside down due to a combination of internal and external forces, and how to respond.
Peter Meyer
Peter Meyer joins Jim Blasingame to reveal what can be learned by observing how icebergs change and even invert over time, as well as all at once.
Jim Blasingame
Jim Blasingame reveals why saying "Thank you" to prospects and customers as many different ways as humanly possible is increasingly one of the most powerful things you can do.
Kirk Cheyfitz
Kirk Cheyfitz joins Jim Blasingame to talk about how the Internet has disrupted many traditional media forms, including the non-fiction book, and to predict the future of attention.