The Age of The Customer®
Advice, information and training in the field of economics, business operations and business management.
THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.
THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.
THE AGE OF THE CUSTOMER® Menu
Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.
Bill Schley joins Jim Blasingame to discuss the impact of technology and the velocity of change, including the empowering of customers and associated new expectations.
John Patterson joins Jim Blasingame to offer tips on what small businesses should do to cultivate and nurture relationships with customers who have new expectations and corresponding new power.
John Patterson joins Jim Blasingame to explain why today our customers are wired and dangerous, how this is impacting our relationship with them and what to do about it..
Your website is less of a destination and more of a distribution center. Jim Blasingame reveals how to follow customers home, with permission, and why this practice is no longer an option in the Age of the Customer.
Why is in-person contact still so powerful? Jim Blasingame to remind you that social media options for businesses do not replace the need for face-to-face contact.
Bob Kustka joins Jim Blasingame to reveal tips on how to find the career that's best for you and the job that goes with it.
How will the Age of the Customer impact employee relationships? Bob Kustka joins Jim Blasingame to talk about how relevance in the Age of the Customer also applies to prospective employees.
Jim Kukral joins Jim Blasingame to offer tips for self-publishing, including the e-book option, including relative cost comparison compared to printed books.
How has marketing strategy changed? Rob Grede joins Jim Blasingame to talk about the increasing value of community and the human factor to be blended with marketing research and analytics.
Rob Grede joins Jim Blasingame to compare ideas on how marketing has been impacted by The Age of the Customer and where to turn for help.
