For a small business, being competitive is still essential. But in The Age of The Customer, relevance is a Customer’s prime expectation. Is your company ready? » More

America has honored its military veterans since World War I. Again this week, we recognize all who have taken the oath to defend our country, including those who served in the National Guard and Re... » More

Small business stakeholders helped Donald Trump in 2016. To find out why you should expect that to happen again in 2020, read on. » More

Smart business owners know there's a direct link between motivating employees to be successful in their assignments and the success of their business. Consider these six motivational best practices. » More

This is the final installment of Jim's 3-part series revealing the answers to small business's five financial mysteries. In this article, you'll get a better handle on how to manage your cash, acco... » More

Do you know the difference between profit and cash? If you don't and you think you could use a little help with your financial management, read on. This could be just what you need. » More

This is the first of a three-part series on how to prevent your company from joining those who are driving the increasing mortality of U.S. small businesses. In this installment: the demystificatio... » More

For most of the 20th century, Americans enjoyed what Jim Blasingame calls The Golden Age of Customer Service. Sadly, based on recent research, it appears we're in the Plastic Age. » More

As the Founder of your small business, you were likely the first to do every task. But your business can’t grow until you become a delegator, and you can’t delegate until you stop chasing the illus... » More

Successful professional salespeople are gold miners, and the gold they seek is in the heads of prospects. So, why do so many salespeople spend so much time running their mouths? Here are three tips... » More