How to create an organization built on trust. » More

There are many ways the marketplace and government can work together to accomplish common sense health care reform for small businesses without a takeover of the industry. Jim Blasingame talks abou... » More

The only thing that is unique about the contact your small business has with a customer is the experience they have with you. Make sure your employees are trained to give that experience. » More

This is the second of two articles about finding and staying connected to customers as the marketplace continues to evolve. Jim Blasingame gives the details. » More

How's your social media for your small business? Jim Blasingame walks you through how to create online customer communities. » More

You must go the distance to determine who your customers are and what they require to come back, explains Jim Blasingame. » More

In the past, businesses controlled information about their products and services. In the future, the customer will have more control. Jim Blasingame explains how. » More

Previously, the biggest motivating factor for employees was being appreciated by management. Recently, money became a major motivator. Jim Blasingame offers some suggestions. » More

When challenges are great in your small business, the tendency is to look forward to when the situation will be better. Blasingame tells why we shouldn't wish our lives away. » More

In celebration of the United States Independence Day, we should also remember that entrepreneurs, too, began with freedom. Jim Blasingame gives the details. » More