What do your customers expect from your online offerings? Eric Karjaluoto joins Jim Blasingame to discuss why you should think like a customer when designing any online resource - website, etc., that your customers will use.
Will customers think your online presence is authentic at the Moment of Relevance? Eric Karjaluoto joins Jim Blasingame to discuss how to align your online offerings with the values customers like at the Moment of Relevance.
Never ask a customer to touch your technology unless there’s something in it for them. Eric Karjaluoto joins Jim Blasingame to reveal why your technology should create an excellent customer experience that includes the imperative of authenticity.
Nevermind your products or price, are you relevant with customer expectations? Eric Karjaluoto joins Jim Blasingame to reveal how to take your digital authenticity to the ultimate level of being relevant with customer expectations.
What do your customers expect from your online offerings? Eric Karjaluoto joins Jim Blasingame to discuss why you should think like a customer when designing any online resource - website, etc., that your customers will use.
Will customers think your online presence is authentic at the Moment of Relevance? Eric Karjaluoto joins Jim Blasingame to discuss how to align your online offerings with the values customers like at the Moment of Relevance.
How should your website represent your business? Eric Karjaluoto joins Jim Blasingame to discuss authenticity through your website to validate decision making for your customers, and the website should represent who you are.
Is form or function more important for your website? Eric Karjaluoto joins Jim Blasingame to talk about designing websites and why it's important for form to follow function and for aesthetics to support your overall plan.
How do you push back on your web developer? Eric Karjaluoto joins Jim Blasingame to talk about web design and trusting your designer to do the job well but also pushing back when the site is not what you want.
Do you provide your customers with a special experience? Eric Karjaluoto joins Jim Blasingame to celebrate National Customer Service Week, and discuss the roots of small business customer service, plus the importance of giving customers a special experience.
