Completing this year’s series on technology resolutions for small business, Jim talks about how to leverage your entrepreneurial dream with technology first and hiring new employees second. He points out that there are great opportunities for operating effectively through technology in the 21st century but there has to be a dance between leveraging high tech and making sure that your customer also gets some of your outstanding high touch.

Jim continues his 2005 New Year’s resolutions regarding technology by encouraging his listeners to find out how to add e-shopping, e-customer service and e-commerce to their website. He continues by identifying a number of different application resources that are available online to small business owners, which help improve operating efficiencies and contribute to profitability.

Jim continues his series on 2005 New Year resolutions This week he’s talking about technology. Today he talks about the importance of small business being able to leverage technology in order to not only compete with large companies but to partner with large companies.

Jim discusses the growth of entrepreneurship around the world as he sites research conducted by Global Entrepreneur Monitor which is published each year and led by Babson College. One key statistic in this research found was that approximately 75 million humans on planet earth who are actively starting a business or are operating a new business. Jim offers his ideas of why this kind of entrepreneur energy bodes well for a peaceful 21st century.

Finishing up the series on marketplace resolutions for small businesses, Jim talks about the importance of differentiating your business from competitors. He goes on to explain the importance of creating partnerships with larger companies as opposed to just being a vendor. Jim says one of the keys to long term success is to not just sell to your customers but to become an integrated partner with your customers.

Continuing his series on operational fundamentals, specifically about management fundamentals, Jim talks about the importance of becoming a better negotiator. He speaks of the tips, the skills, and the techniques of a good negotiator and the importance of negotiating in good faith. He goes on to talk about the importance of recognizing the increased role that intellectual property also known as intangible assets are playing in the success of 21st century of small businesses.

Jim takes a few minutes to discuss resolution number eight of his management resolutions for small businesses. This one is on leadership, and he identifies the five important things we know about leaders.

Jim continues his review of management resolutions including the importance of a business plan on paper and sharing the business plan with the managing employees of the company.

Namcy and Jim continue their long running discussion about the value and importance of using our intuition in the process of solving problems and taking advantage of opportunities.

Jim continues his one-on-one discussion about management fundamentals today he talked about the importance of helping employees to be entrepreneurial and why small business owners should get out of their businesses and spend time with other business owners.