The quality process by any other name is still important. Leslie Kossoff joins Jim Blasingame to review the evolution of the name the quality process but that the importance hasn't changed.
Small business owners must decide to transition from quality service to quality process. Leslie Kossoff joins Jim Blasingame to discuss the beginning steps of quality process, which begins by deciding to do it.
What role does infrastructure play in quality process? Leslie Kossoff joins Jim Blasingame to explain the role of your organizational infrastructure in executing a quality process in your small business.
How can quality help your financial plans? Leslie Kossoff joins Jim Blasingame to talk about how understanding the quality process can help you improve your strategic financial planning and relationships.
How much of your business's future is predictable? Leslie Kossoff joins Jim Blasingame to report that Deming said 97% of your future is predictable, and she explains how to use the quality process to prepare for the future.
How is the quality process important to customers? Leslie Kossoff joins Jim Blasingame to reveal how having a quality process increases your chances of competing against larger competitors.
Why has multiculturalism failed in Europe? Leslie Kossoff joins Jim Blasingame to reveal why multiculturalism is a failed philosophy, as is currently being demonstrated and admitted in Europe.
Do you have a vision FOR your business? Leslie Kossoff joins Jim Blasingame to reveal why you should have a vision FOR your business - something that is tangible and can actually be attained.
How closely aligned is your execution strategy with your vision? Leslie Kossoff joins Jim Blasingame to discuss how to keep your short-term small business execution strategy aligned with your long-term vision.
Will the second decade of the 21st century be that much different? Leslie Kossoff joins Jim Blasingame to discuss what Jim calls The Age of the Customer™, and what small business owners must do for their customers.
