Rick Maurer joins Jim Blasingame to reveal how when you give employees an assignment that includes some contribution from you, at that moment, you work for them, and they should have the ability to expect performance from you.

Rick Maurer joins Jim Blasingame to reveal that new change expectations should include an understanding of the organizational capacity to accomplish it and still get their fundamental job done.

Rick Maurer joins Jim Blasingame to reveal the value and imperative of making sure any change you expect of your team includes enough organizational energy as necessary dedicated specifically to that effort.

Rick Maurer joins Jim Blasingame to reveal how when you give employees an assignment that includes some contribution from you, at that moment, you work for them, and they should have the ability to expect performance from you.

Rick Maurer joins Jim Blasingame to reveal that new change expectations should include an understanding of the organizational capacity to accomplish it and still get their fundamental job done.

Rick Maurer joins Jim Blasingame to discuss the fact that it’s increasingly difficult to have conversations at work where two people simply disagree on things like politics.

Rick Maurer joins Jim Blasingame to discuss the fact that it’s increasingly difficult to have conversations at work where two people simply disagree on things like politics.

Rick Maurer joins Jim Blasingame to discuss the role that intellectual honesty plays in whether we can have productive and civil conversations among people with disparate opinions.

Rick Maurer joins Jim Blasingame to relate a story of how one person used civility to diffuse the ire of a mistreated customer with a problem.

Rick Maurer joins Jim Blasingame to reveal that before you try to make changes or identify improvements, you should ask yourself certain questions.