One of the major keys to profitability can be found in the minds of our employees, and Steve talks with Jim about how small business owners can find outrageous profits by just asking these people sincere questions, listening to what they say, and then taking action accordingly.

Joining Jim during his 9th anniversary week, Steve talks about what it takes to persevere through the tough times of growing a business from scratch.

Steve and Jim talk about why it's okay to fall in love with what you do, but not to fall in love with how you do it.

Steve talks with Jim about his experiences with a debilitating injury, the long and painful recovery, dealing with pain medicine, and what small business owners should think about in anticipation of such an accident happening to them. Steve's willingness to relive this ordeal and share it with others is very courageous. He also has posted his story on a Web site, which he provides in the interview.

Steve and Jim talk about how to drive profit to the bottom line by doing a better job of managing your payroll expense AND activity, including how to use overtime as a profit tool.

Steve joins Jim to kick off the beginning of his 9th year on the air by talking about how to find profit by not creating -- or buying -- things that are not necessary, and by eliminating waste. If you're having trouble making a profit in your small business, listen to what Steve has to say.

Steve and Jim talk about how to ask questions about your small business to find hidden profits.

Steve and Jim discuss some of the steps you should take to prepare for before -- and to recover from after -- any business interruption, like a fire, storm, etc. <br></["br"]>

Steve and Jim talk about the power and dangers of saying "yes," and it's impact on profitability. Steve says yes can be a dangerous default answer for too many over-worked small business owners, and offers several ideas on how to use "yes" effectively.

Steve joins Jim to explain how the proper use of "Yes" and "No" can contribute to increased profitability.