Memorable customer experiences create loyal customers
Having a cool store front isn't enough to get customers to come back. Bob Negen joins Jim Blasingame to discuss why revitalizing downtown isn't enough, you have to create a memorable customer experience to create loyal customers.
Category:
Customer Care, Marketing, Branding, Advertising
More interviews with Bob Negen »See all
Bob Negen joins Jim Blasingame to reveal how he’s helped small retailers create an “omni-experiential” marketing strategy that includes creating your own online shopping network.
Bob Negen joins Jim Blasingame to report on how he’s helped small retailers reinvent themselves during the pandemic – and post-pandemic – in order to meet new and evolving customer expectations.
Bob Negen joins Jim Blasingame to discuss how Main Street retailers can survive the 2020 holiday season by leveraging digital and working with vendors to be creative about Q4 inventory.
Bob Negen joins Jim Blasingame to report on how Main Street retailers had to adjust – especially regarding their online strategy – in order survive to open their doors during the pandemic era.
Bob Negen joins Jim Blasingame to discuss how Main Street retailers can survive the 2020 holiday season by leveraging digital and working with vendors to be creative about Q4 inventory.
