Chester Elton gives advice for graduating class of 2013.
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Help your customers help their customers
How to have customers for life. Chester Elton joins Jim Blasingame to talk about creating business customers you can't run off by helping your customers help their customers.
Category:
Customer Care, The Age of the Customer®
More interviews with Chester Elton »See all
Chester Elton joins Jim Blasingame to reveal how managing the 21st-century team required more effort and foresight than before.
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Chester Elton joins Jim Blasingame to reveal how assuming the best in people results directly in a higher-performing organization, plus when to offer a compliment for performance.
Chester Elton joins Jim Blasingame to reveal what “soft skills” look like when managing people, and why they’re important to achieve a culture of positivity.
Chester Elton joins Jim Blasingame to recommend making your teams diverse when seeking to innovate so all ideas are considered.
