Interview with Glenn Llopis
Glen joins Jim to talk about the 21st century way to think about working with customers. Don't miss Glenn's ideas on how to get customers to help you share risks.
Category:
Customer Care
More interviews with Glenn Llopis »See all
How can serendipity become a best practice? Glenn Llopis talks with Jim Blasingame about a 21st century way to look at -- and in fact, integrate -- the concept of serendipity into your operation and especially your management style.
Is your small business ready to compete in the global marketplace? Glenn and Jim talk about some of the competitive issues that face small business and what we have to do to remain relevant.
Glenn and Jim begin by discussing the current state of affairs regarding communities becoming wireless hot spots. They continue by talking about a movement called Reshape Society, which is, for example, how a small business can make a direct contribution to making the world a better place to live and do business.
What do small business owners need to know about marketing to Generation Y (teenagers and younger)? Plenty, according to Glenn, who joins Jim to talk about why we should be marketing to these kids, and how to do it.
What can happen when an entire community is connected with a central wireless Internet network? Glenn talks with Jim about the benefits of having a "wireless city."
