Is anyone else tired of hearing buzzwords? Joanne Black, author of "No More Cold Calling" suggests removing overused phrases from your vocabulary.
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Referrals are essential to a successful sales process
When is the best time to ask a customer for a referral? Joanne Black joins Jim Blasingame to discuss how and when to ask customers and contacts for referrals, plus how to use social media as part of your referral strategy.
Category:
Customer Care, Sales, Sales Management
More interviews with Joanne Black »See all
Joanne Black joins Jim Blasingame to explain why your existing customers are where you should be going to mine the most valuable referrals, but you have to earn the right and train them how.
Joanne Black joins Jim Blasingame to reveal how to make sure your referral strategy helps you earn the right to get introduced to the decision-maker you need to talk with.
Joanne Black joins Jim Blasingame to remind you that a quality referral is a way to get face-to-face with prospects, not by cold calling.
Joanne Black joins Jim Blasingame to explain why your existing customers are where you should be going to mine the most valuable referrals, but you have to earn the right and train them how.
Joanne Black joins Jim Blasingame to reveal how to make sure your referral strategy helps you earn the right to get introduced to the decision-maker you need to talk with.
