Joanne Black

Connect with your customers before they even realize they have a need

Featuring Joanne Black - December 12, 2013

Joanne Black joins Jim Blasingame to explain that no matter how much we rely on technology for our businesses, there is nothing better that face-to-face communication with customers, plus why it's important to have a conversation with your customers before they even realize they have a need.

Category: Communicating, Customer Care

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Joanne Black joins Jim Blasingame to explain why your existing customers are where you should be going to mine the most valuable referrals, but you have to earn the right and train them how.
Joanne Black joins Jim Blasingame to reveal how to make sure your referral strategy helps you earn the right to get introduced to the decision-maker you need to talk with.
Joanne Black joins Jim Blasingame to remind you that a quality referral is a way to get face-to-face with prospects, not by cold calling.
Joanne Black joins Jim Blasingame to explain why your existing customers are where you should be going to mine the most valuable referrals, but you have to earn the right and train them how.
Joanne Black joins Jim Blasingame to reveal how to make sure your referral strategy helps you earn the right to get introduced to the decision-maker you need to talk with.