Great customer service should focus on your best customers
Lior Arussy joins Jim Blasingame to connect the dots between delivering the best customer service possible to those customers who are most likely to help you to be profitable and successful.
Category:
Customer Care, The Age of the Customer®
More interviews with Lior Arussy »See all
Lior Arussy joins Jim Blasingame to reveal the connection between great customer service and attracting customers before you have the ability to serve them.
Why is the customer experience so important? Lior Arussy joins Jim Blasingame to talk about why the experience matters more than products or pricing to the customers a small business wants to keep.
