Service is why customers come back, not products
Louie Gravance joins Jim Blasingame to discuss the power of service as the key to your sustained success, and why you have to instill that in employees, especially the younger ones.
Category:
Customer Care, Training, e-Learning
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Louie Gravance joins Jim Blasingame to reveal the four key factors customers are looking for that we can learn from the Disney organization, including safety, courtesy and yes, even showmanship.
