Holiday gift buying for the business man or woman in your life just got a little easier, with this top five list of business books from Pam Harper and Scott Harper.
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The Age of the Customer®, Part 36: Why reinvention is required to avoid irrelevance
How do you stay relevant in The Age of the Customer™? Pam Harper joins Jim Blasingame to talk about reinventing your small business by thinking strategically about trends in communicating and developing communities for your customers.
Category:
Customer Care, Online Communities - Social Media
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Pam Harper joins Jim Blasingame to reveal that as customer expectations evolve, we have to shift our strategy beyond facts and figures, to include the emotional elements.
Pam Harper joins Jim Blasingame to discuss the keys to reframing your strategic focus to discover new opportunities in a rapidly changing world.
Pam Harper joins Jim Blasingame to reveal the power of observing the actions of customers, beyond what they tell you they’re going to do, and then be ready to shift to that post-pandemic reality.
Pam Harper joins Jim Blasingame to focus forward to a post-pandemic marketplace and consider the silver lining that could be a more robust, stronger and more versatile team structure.
Pam Harper joins Jim Blasingame to reveal some of the steps to take to test the effectiveness of your teams before the marketplace makes the stress real, including whether you have the right technology.
