Brain Trust member outlines the three elements of a successful presentation to help you win the crowd every time.
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Have the courage to ask customers difficult questions
Getting to the heart of a customer problem is the right thing to do. Rob Jolles joins Jim Blasingame to discuss how and why sales people should ask customers questions about their business challenges.
Category:
Customer Care, Sales, Sales Management
More interviews with Rob Jolles »See all
Rob Jolles joins Jim Blasingame to reveal the last three of the six most damaging sales default behaviors of some salespeople, including poor closing practices, not establishing benefit/value, and being unaware of how you express yourself.
Rob Jolles joins Jim Blasingame to reveal two more of six negative sales defaults salespeople allow to become a habit, including not asking enough and properly timed non-directive probes, as well as not patiently studying the prospect's problem.
Rob Jolles joins Jim Blasingame to reveal the first of six negative sales defaults salespeople allow to become a habit, including the capital sales crime of not listening.
Rob Jolles joins Jim Blasingame to reveal the power of your written thoughts from the past looking back at you from a screen or piece of paper, in the acquisition of wisdom.
Rob Jolles joins Jim Blasingame to encourage you to begin journaling every day, even just a little, and that the ability to compare what you thought in the past with what happened contributes to the acquisition of wisdom.
