Rob Jolles

Interview with Robert Jolles

Rob is just back from Warsaw, Poland teaching salesmanship to the businesses in that 25 year-old democracy. Rob talks about what his audiences learned fro him and what he learned from them. This is good stuff, especially if you ever plan to do business in Europe.

Category: Customer Care

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Rob Jolles joins Jim Blasingame to reveal the last three of the six most damaging sales default behaviors of some salespeople, including poor closing practices, not establishing benefit/value, and being unaware of how you express yourself.
Rob Jolles joins Jim Blasingame to reveal two more of six negative sales defaults salespeople allow to become a habit, including not asking enough and properly timed non-directive probes, as well as not patiently studying the prospect's problem.
Rob Jolles joins Jim Blasingame to reveal the first of six negative sales defaults salespeople allow to become a habit, including the capital sales crime of not listening.
Rob Jolles joins Jim Blasingame to reveal the power of your written thoughts from the past looking back at you from a screen or piece of paper, in the acquisition of wisdom.
Rob Jolles joins Jim Blasingame to encourage you to begin journaling every day, even just a little, and that the ability to compare what you thought in the past with what happened contributes to the acquisition of wisdom.