The two components of CX – the Customer Experience
Stacey Randall joins Jim Blasingame to reveal the power of focusing on the Customer Experience, and the two elements that it’s made of, including the work and the relationship.
More interviews with Stacey Brown Randall »See all
Stacey Brown Randall joins Jim Blasingame to reveal the direct connection between customer referrals and their experience when they do business with you.
Stacey Brown Randall joins Jim Blasingame to discuss the power of customer experience in getting repeat and referral business, and how to define and develop it in your business.
Stacey Brown Randall joins Jim Blasingame to discuss the challenge of doing business in 2020, and what we learned about how focusing on referrals contributed to success.
Stacey Brown Randall joins Jim Blasingame to discuss why focusing on getting referrals is the holy grail of selling, and how to become a professional at being referred.
How to get referrals even during a pandemic
Stacey Brown Randall joins Jim Blasingame to explain the power of referrals for professional salespeople, and a number of tips on how to do it effectively even when there’s a global pandemic.
