The Age of The Customer®
Advice, information and training in the field of economics, business operations and business management.
THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.
THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.
THE AGE OF THE CUSTOMER® Menu
Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.
Jim Blasingame reveals some of the components of the small business special sauce that can be used profitably to occupy the vacuum being left on Main Street by retreating big box retailers.
Jim Blasingame reveals the causes of the Barbell Effect, why it’s taking down legacy big box retailers, and why the vacuum being created should be good for smart small business retailers.
John Horvat joins Jim Blasingame to reveal that while delivering value was the key to success in business for generations, and continues to be important, today value has been preempted, not replaced, by the ability to demonstrate our values.
Jim Blasingame reveals that focusing on quality service will cost you profits you can’t afford to lose, and why your focus should be on doing it right the first time by establishing a quality process.
Peter Meyer joins Jim Blasingame to reveal how pulling the prospecting string from the right end improved the qualifying process, sales time, and resources.
Peter Meyer joins Jim Blasingame to continue the David and Goliath story, and explain how the small firm used a nurturing approach to serving customers, rather than making the process all about themselves, like their big competitors.
Peter Meyer joins Jim Blasingame to reveal how a small business financial services company out-nurtured customers and beat the big banks.
Bob Negen joins Jim Blasingame to talk about the process of transitioning from the manager of your business to the CEO, plus why the collapse of the irrelevant retail monsters is good news for Main Street retailers.
Arky Ciancutti joins Jim Blasingame to lament the fact that corporate America has much work to do to make small business vendors believe they can be trusted.
Arky Ciancutti joins Jim Blasingame to share ideas on how the power of trust is a best practice, that drives profits and sustainable success.
