The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Bruce Piasecki
Bruce Piasecki joins Jim Blasingame to report on how capitalism has been practiced and why it must morph from speculative to a form that considers all elements of the world around it, not just short-term profit.
Jaynie L. Smith
Jaynie Smith joins Jim Blasingame to talk about why with the resources available to small businesses, and their proximity to customers, small business have an advantage over big companies.
Jaynie L. Smith
Jaynie Smith joins Jim Blasingame to talk about factors that customers value more than price and how to discover what they are.
Jaynie L. Smith
Jaynie Smith joins Jim Blasingame to report on research that shows most small businesses don’t know what customers expect from them.
Farai Chideya
Farai Chideya joins Jim Blasingame to reveal some of the changes in the 21st century workplace, why they’ve happened, the disruptions they’ve caused, and what has to be done to deal with these disruptions.
Diane DiResta
Diane DiResta joins Jim Blasingame to talk about how to use Periscope, the Twitter-owned video streaming service to contribute to prospects and customers before you sell them.
Eugene Griessman
Gene Griessman joins Jim Blasingame to talk about how Uber has disrupted the taxi industry and recommend you prepare for such a disruption in your industry.
Eugene Griessman
Gene Griessman joins Jim Blasingame to talk about why it’s okay to fall in love with what your business does, but you can’t fall in love with how you do it.
Eugene Griessman
Gene Griessman joins Jim Blasingame to encourage you to continually improve your communication skills when nurturing customers.
Len Marrella
Len Marrella joins Jim Blasingame to talk about the concepts of character and leadership as critical behaviors that need to be more in evidence in society and the marketplace.