Your greatest fear should be irrelevance. Jim Blasingame talks about The Age of the Customer™ and the changes in the way you connect to customers as they seek new solutions, plus how to stay relevant.
The "M" recovery continues. Jim Blasingame talks about his 2009 prediction that we were headed for an "M", for marathon, recovery, why recent polls make that prediction a prophecy and what that means for your small business.
What is your main job as the CEO of your small business? Jim Blasingame talks about your most important job as a CEO, which is managing the relationship between challenges and opportunities.
The customer is now in control – get over it! Jim Blasingame talks about two of the factors that are creating paradigm shifts which have caused the Age of the Seller to succumb to The Age of the Customer™.
You can you be competitive and still be irrelevant. Jim Blasingame reveals why The Age of the Customer™ is making being relevant - connecting with the customer on their terms - more important than merely being competitive.
Do you have a retirement plan outside of your business? Jim Blasingame reveals results of a Small Business Advocate Poll on the challenges every small business owner faces trying to fund a separate retirement plan.
Are you familiar with the retirement options available? Jim Blasingame discusses some of the tax-deductible retirement plans for small businesses, including an IRA, Roth IRA, 401(k), SEP and SIMPLE plans.
Where is the sense of shame in Washington? Jim Blasingame reveals how the shameless behavior of Washington's political class in dealing with the budget is ignominiously compared to a Japanese Kabuki dance and Bizarro World.
How many canaries have to die? Jim Blasingame reports on the latest warnings about the potential financial disaster awaiting the U.S. if it doesn't get its fiscal house in order soon.
Do you know for sure that your employees are thanking customers? Jim Blasingame talks about the power of saying “Thank you” to customers and why saying "No problem" is a big problem.
