The callback is a powerful sales tool. Jim Blasingame to reveal the concept of a call-back as a sales strategy, and how it can be the difference between staying connected to prospects who need time to decide.

How much would you pay for the most powerful customer care tool in the world? Jim Blasingame reminds you of something you knew but may have forgotten: "Thank you" are the two most powerful words in the marketplace.

Has the Wall Street bubble lasted as long as it can? Jim Blasingame warns small businesses about the inevitable bursting of the Wall Street bubble and how Main Street will become collateral damage.

Obama has a plan to make more Americans beholden to the government. Jim Blasingame reveals some of the evidence of how the President Obama is working to get more Americans to be increasingly subject to the federal government

One day, your business will be interrupted. Are you prepared? Jim Blasingame offers tips and insights into how to prepare your business for the inevitable interruption that will happen to every business, large or small.

Do you own a smartphone and have a mobile website? Jim Blasingame reports on two recent polls that show how small businesses are prepared for the increasing expectations of mobile customers.

Here's how you create a customer for life? Jim Blasingame reveals his New Law of Customer Relevance, which is where you create customers for life by helping them help their customers.

Why are small businesses not asking banks for business loans? Jim Blasingame explains how a lack of loan demand by small businesses explains why the economy is growing at such a poor rate.

Are you a member of your local chamber? Jim Blasingame to talk about the important and unique role a local chamber of commerce plays in your community and why you should be a member.

You acquire intellectual property and you create it. Jim Blasingame offers insight into creating a strategy that incorporates the intellectual property you acquire from others and the trade secrets you create in-house.