Karen Reisman joins Jim Blasingame to reveal the five crucial communication factors she learned from a global diplomat and educator, which includes curiosity, respect and three other factors that might surprise you.

Karen Reisman joins Jim Blasingame to reveal some of the key selling skills you can learn from a cookware salesman at the state fair, including: focus on your customer and overcome objectives.

Karen Reisman joins Jim Blasingame to continue revealing what she learned from a cookware salesman at a state fair, including give something away, tell stories, create an emotional context.

Karen Cortell Reisman joins Jim Blasingame to reveal how improving internal relationships with people corresponds directly to improving your bottom line.

Karen Cortell Reisman joins Jim Blasingame to reveal some tips and best practices when working with people inside and outside your organization to grow your relationship capital account.

Karen Cortell Reisman joins Jim Blasingame to reveal the power of listening in selling, and recommend some things to say that will help you become a better listener, like “Tell me more.”

Karen Cortell Reisman joins Jim Blasingame to recommend listening two-thirds of the time and talking one-third when in front of prospects and customers, because the information you need is in the other person’s head.

Karen Cortell Reisman joins Jim Blasingame to reveal the power of listening in selling, and recommend some things to say that will help you become a better listener, like “Tell me more.”

Karen Cortell Reisman joins Jim Blasingame to recommend listening two-thirds of the time and talking one-third when in front of prospects and customers, because the information you need is in the other person’s head.

Karen Cortell Reisman joins Jim Blasingame to reveal some of the mistakes people make when telling stories that weaken the impact, including taking too long, don’t wander off topic and telling the audience, “This is funny.”