Leslie Kossoff joins Jim Blasingame to remind us how the quality process works and why it’s the opposite of profit-eating quality service.

Leslie Kossoff joins Jim Blasingame to reveal some of the steps to take to make sure your corporate culture includes a focus on quality, including how to accomplish this with the younger generations.

Leslie Kossoff joins Jim Blasingame to report on her new quality process service for management to help you seek excellence by staying on a quality track.

Leslie Kossoff joins Jim Blasingame to reveal how the sales organization can contribute to the quality process improvement of your business.

Leslie Kossoff joins Jim Blasingame to reveal how the quality process has to listen to the sales organization in order to adjust to relevance factors expected by customers.

Leslie Kossoff joins Jim Blasingame to reveal how last mile efficiency opportunities will be more likely found with help from the sales organization.

Leslie Kossoff joins Jim Blasingame to reveal what it looks like when a small business is a well-prepared partner in the supply chain of its business customers, including whether to certify or not.

Leslie Kossoff joins Jim Blasingame to reveal some of the ways to determine what the quality expectations of your business customers and prospects are and how to get your business on that track.

Leslie Kossoff joins Jim Blasingame to report that when the dust settles, the U.S. will not be hurt as badly as other economies.

Leslie Kossoff joins Jim Blasingame to reveal what it looks like when a small business is a well-prepared partner in the supply chain of its business customers, including whether to certify or not.