Is connecting with customers getting too complicated? Marsha Egan joins Jim Blasingame to talk about Facebook's new email system and how it fits into all of the other virtual communication options of a small business.

Do you use technology as a tool or are you controlled by it? Marsha Egan joins Jim Blasingame to discuss how to avoid letting technologies, like email and others, become more than just a tool you use.

Are you the Alpha member in your relationship with technology? Marsha Egan joins Jim Blasingame to discuss tips on putting you in control so you can use email and social media more productively.