Use better time management to end crisis management. Marsha Egan joins Jim Blasingame to talk about how to end crisis management by assigning the right tasks to the right people, including becoming a better delegator.
Email is one of the best inventions of the 20th century. Marsha Egan joins Jim Blasingame to discuss why email is the standard communication method of the marketplace and why all generations in the marketplace must use it.
Let customers and the situation dictate how you communicate with them. Marsha Egan joins Jim Blasingame to talk about the various tools of communicating and how to follow the customer's lead on which one to use.
Helping employees modify poor behavior. Marsha Egan joins Jim Blasingame to talk about how to provide feedback for unacceptable employees performance in a way that gets the desired results, including just have a conversation, not a lecture.
Is correcting Millennials different from other generations? Marsha Egan joins Jim Blasingame to talk about helping employees get better, especially when managing and correcting members of Generation Y.
Are you setting goals you can achieve? Marsha Egan joins Jim Blasingame to recommends the SMART way to set and accomplish goals, by revealing the tools that make up this acronym.
What are the tools to conducting a successful disciplinary meeting? Marsha Egan joins Jim Blasingame to talk about the importance of redeeming an employee who needs to be corrected, and finding a way to make sure they listen.
Email is one of the best inventions of the 20th century. Marsha Egan joins Jim Blasingame to discuss why email is the standard communication method of the marketplace and why all generations in the marketplace must use it.
Let customers and the situation dictate how you communicate with them. Marsha Egan joins Jim Blasingame to talk about the various tools of communicating and how to follow the customer's lead on which one to use.
Could how you use your smartphone cost you business? Marsha Egan joins Jim Blasingame to discuss how to be respectful - and smart - when using your smartphone, by simply not being rude.
