Tom Anastasi joins Jim Blasingame to reveal what a focus group is, how it works, and how a small business can use one for their benefit in making key decisions.

Tom Anastasi joins Jim Blasingame to discuss how to conduct a focus group to determine small and large decisions, plus whether you should get a professional to help you.

Tom Anastasi joins Jim Blasingame to reveal what a focus group is, how it works, and how a small business can use one for their benefit in making key decisions.

Tom Anastasi joins Jim Blasingame to discuss how to conduct a focus group to determine small and large decisions, plus whether you should get a professional to help you.

Tom Anastasi joins Jim Blasingame to discuss why you want to know what customers think about your business so you can fix what’s broken and leverage what’s good, by creating customer focus groups.

Tom Anastasi joins Jim Blasingame to reveal what steps to take with the results of the questions you asked your customer focus groups, and why you should have someone else conduct the group.

Tom Anastasi joins Jim Blasingame to discuss why you want to know what customers think about your business so you can fix what’s broken and leverage what’s good, by creating customer focus groups.

Tom Anastasi joins Jim Blasingame to reveal what steps to take with the results of the questions you asked your customer focus groups, and why you should have someone else conduct the group.

Tom Anastasi joins Jim Blasingame to reveal how to use the “two state” approach to negotiating, which is to resist making a concession because of a higher authority, such as a law, company policy, etc.

Tom Anastasi joins Jim Blasingame to reveal that using a deflection, such as “can we table this for now,” or “I’d like to sleep on that,” as a way to slow things down in a negotiation.