What does it take to get employees to say "thank you" to customers. Prioleau Alexander and Jim Blasingame talk about why managers have to be specific and intentional in training employees how to express proper verbal gratitude to customers for their business.

As you grow your business, are you balancing execution and vision? Peter Meyer talks with Jim Blasingame about how to make sure that you're focus on executing your business model doesn't preclude seeing where the business should be going in the future.

What does the current leadership environment look like? Stephen Baum talks with Jim Blasingame about the impact of the devotion to quarterly performance on leadership practices. They also talk about the importance of character for those in leadership roles and the value of mentoring.

How do you prepare your small business for your time off? Steve Strauss joins Jim Blasingame to talk about some of the things you should do to help you get some time off, including the power of delegating.

What does trust have to do with customers? Arky Ciancutti and Jim Blasingame talk about why small businesses must make the trust connection happen between employees and customers, and how to do that.

What color is ethics? Clinton Korver talks with Jim Blasingame about the concept of business ethics not only as the right thing to do, but also ethics as a best practice.

Is manufacturing really declining in the U.S.? Conrad Winkler joins Jim Blasingame to talk about how manufacturing is making a come-back in the U.S., what those 21st century manufacturers look like and how are they being successful.

Do you have a high-energy day? Jeff Zbar and Jim Blasingame talk about Thursday being the day of the week when they feel more energetic and motivated, and they talk about why it could be valuable to recognize that you might have a rhythm to your energy level, both in days of the week, but also times of the day.

Are you considering a teleworking or virtual employee relationship? Gayle Buske talks with Jim Blasingame about the growth in this kind of employment relationship and how it works.

What would it take for your customers to say "wow" about your business? Robyn Spizman talks with Jim Blasingame about some of the ways you can make "wow" improvements to your business and your team's approach to how you execute your business model.