With the social media craze, is email still relevant?Christina Cavanagh joins Jim Blasingame to help small businesses understand that, like all electronic communication applications, email should be used as required and as customers request them.

Gain control over your technology and gain control over your small business' future, according to Caleb Barlow, who joins Jim Blasingame to talk about a new approach to IT thinking, the appliance. This is a device that aggregates a server, telephone system, data security and back-up and easy diagnostics into one box.

When state laws interfere with Internet performance it creates problems across cyberspace. Steve DelBianco talks with Jim Blasingame about some of the ill-advised state laws that should only be addressed at the federal level.

How has the travel industry and travel agency services evolved over the past dozen years. Gary Murphy talks with Jim Blasingame about these topics and says that even thought travel is currently off, travel agents are making a comeback.

Should you add video to your website? Joyce Weiss says absolutely, especially with customer testimonials, and she joins Jim Blasingame to reveal the technology, plus offer tips and best practices to help you energize your online strategy.

You should think of social media options as another small business marketing tool, according to Brian Moran, who talks with Jim Blasingame about how to incorporate social media practices into your overall marketing strategy.

How technology has changed marketing forever. Online expert, Anita Rosen, joins Jim Blasingame to reveal many of the ways technology and the Internet has changed the way customers control our relationship with them, including how - and where - they want to be reached.

More and more, home-based business owners are realizing that they're really "me-based," because of all the mobile technology available. Jeff Zbar and Jim Blasingame talk about some of the tools and best practices to maximize your mobile, or "me-based" activity.

Can you take your small business on the road? Jeff Zbar is on his "Home Office Highway" tour and joins Jim Blasingame talk about some of the tips, best practices and especially the technology that you can use to be more productive when you're on the road.

The future of online customer relations for small businesses is called the virtual world. Jorian Clarke joins Jim Blasingame to explain how virtual world technology can be used to create a better community experience for your customers.