The Age of The Customer®
Advice, information and training in the field of economics, business operations and business management.
THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.
THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.
THE AGE OF THE CUSTOMER® Menu
Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.
Rick Newman joins Jim Blasingame to say that each of us has to recognize that we may become unprepared for future employment and to prepare for that next job.
Chip Bell joins Jim Blasingame to reveal what the key elements are of innovative service, including empowering employees to address on-the-spot customer care decisions.
Amanda Brinkman joins Jim Blasingame to reveal the many marketing touch points of customer expectations every small business covers in their marketing strategy.
Ted Wright joins Jim Blasingame to reveal that User Generated Content (UGC) is digital word-of-mouth and how it can work for you or against you.
Kevin Paul Scott joins Jim Blasingame to reveal several key fundamental lessons small businesses can learn from the way Apple has attempted to maintain relevance after Steve Jobs.
Kevin Paul Scott joins Jim Blasingame to report on the efforts Apple is taking to remain relevant and whether it will be enough.
Jay Mincks joins Jim Blasingame to reveal why a successful sales organization today has to blend old school fundamentals with new school tools and customer expectations.
John Sculley joins Jim Blasingame to reveal the difference between a business plan and a customer plan and explain why the latter is becoming more important.
Joanna Black joins Jim Blasingame to reveal the damage cold calling does today to your brand image and why getting referrals has the opposite effect of delivering goodwill for your brand.
Joanne Black joins Jim Blasingame to report on more excuses salespeople make to avoid getting referrals, plus how to ask for and get referrals instead of making cold calls.
